Terms of Service

1. About Spry Legend

Spry Legend is a graphic design training academy located in Bedford, England. We provide educational services including courses, workshops, and training programmes in graphic design and related creative disciplines.

2. Acceptance of Terms

By accessing our website, submitting enquiries, enrolling in courses, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

These Terms constitute a legally binding agreement between you and Spry Legend. If you are enrolling on behalf of a company or organisation, you represent that you have the authority to bind that entity to these Terms.

3. Educational Services

3.1 Course Enrolment

• Course enrolment is subject to availability and our admission requirements
• We reserve the right to refuse admission or terminate enrolment at our discretion
• Course fees must be paid in accordance with our payment terms
• Course schedules and content may be subject to change with reasonable notice

3.2 Student Responsibilities

• Attend scheduled classes and complete assigned coursework
• Respect other students, instructors, and staff
• Follow our code of conduct and academic policies
• Provide accurate information during the enrolment process
• Notify us promptly of any changes to your contact information

3.3 Course Materials and Intellectual Property

• Course materials are provided for educational purposes only
• Materials may not be reproduced, distributed, or used for commercial purposes
• All intellectual property rights in course materials remain with Spry Legend
• Student work created during courses remains the property of the student

4. Fees and Payment

4.1 Course Fees

• Course fees are as advertised at the time of enrolment
• Fees are subject to change for future course offerings
• Payment plans may be available subject to agreement
• All fees are inclusive of VAT where applicable

4.2 Payment Terms

• Course fees must be paid in full before course commencement unless otherwise agreed
• Payment can be made by bank transfer, credit card, or other approved methods
• Late payment may result in suspension from classes
• We reserve the right to charge interest on overdue amounts

4.3 Refund Policy

• Cooling-off Period: 14-day cooling-off period from enrolment date
• Course Cancellation: Full refund if we cancel a course
• Student Withdrawal: Refunds calculated based on timing of withdrawal
• Processing: Refunds processed within 30 days of approval

5. Website Use

5.1 Permitted Use

You may use our website for:

• Browsing course information and educational content
• Submitting enquiries and applications
• Accessing student resources (if enrolled)
• Legitimate educational and informational purposes

5.2 Prohibited Use

You may not:

• Use our website for any unlawful purposes
• Attempt to gain unauthorised access to our systems
• Interfere with the operation of our website
• Upload or transmit harmful or malicious content
• Violate any applicable laws or regulations
• Infringe on intellectual property rights

5.3 User Content

• You retain ownership of content you submit to us
• You grant us licence to use submitted content for educational purposes
• You warrant that submitted content does not infringe third-party rights
• We reserve the right to remove inappropriate content

6. Intellectual Property

6.1 Our Intellectual Property

All content on our website and in our courses, including but not limited to:

• Text, graphics, logos, and images
• Course materials and curricula
• Software and website code
• Trademarks and trade names

Are owned by or licensed to Spry Legend and protected by intellectual property laws.

6.2 Licence to Use

• We grant you a limited, non-exclusive licence to access and use our website
• Course materials may be used for personal educational purposes only
• Commercial use requires our written permission
• This licence terminates when your access ends

7. Limitation of Liability

7.1 Disclaimer

While we strive to provide high-quality educational services, we cannot guarantee:

• Specific learning outcomes or career advancement
• Employment opportunities following course completion
• Compatibility with all individual learning styles
• Uninterrupted access to our website or services

7.2 Limitation

To the fullest extent permitted by law, Spry Legend's liability is limited to:

• The amount of fees paid by you for the relevant service
• Direct damages only (excluding indirect or consequential damages)
• Claims brought within 12 months of the incident

7.3 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters or extreme weather
• Government actions or changes in law
• Technical failures or cyber attacks
• Public health emergencies

8. Indemnification

You agree to indemnify and hold harmless Spry Legend, its employees, and instructors from any claims, damages, or expenses arising from:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Your use of our website or services
• Content you submit or share

9. Termination

9.1 Termination by You

• You may terminate your enrolment subject to our refund policy
• You may stop using our website at any time
• Termination does not relieve you of payment obligations

9.2 Termination by Us

We may terminate your access or enrolment if you:

• Breach these Terms or our policies
• Fail to pay required fees
• Engage in disruptive or inappropriate behaviour
• Provide false or misleading information

9.3 Effect of Termination

• Access to courses and materials will cease
• Outstanding fees remain payable
• Confidentiality obligations survive termination
• Previously granted licences terminate

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms.

By using our services, you consent to our privacy practices as described in our Privacy Policy.

11. Governing Law and Jurisdiction

• These Terms are governed by English law
• Any disputes will be subject to the exclusive jurisdiction of English courts
• We will attempt to resolve disputes through good faith negotiation
• Alternative dispute resolution may be available

12. Changes to Terms

We may update these Terms from time to time. When we do:

• We will post the updated Terms on our website
• We will update the "Last Updated" date
• Significant changes will be communicated by email
• Continued use constitutes acceptance of updated Terms

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Spry Legend regarding your use of our website and services.

15. Contact Information

If you have any questions about these Terms, please contact us:

16. Student Support and Complaints

16.1 Student Support

We are committed to providing excellent student support. If you experience any difficulties:

• Speak with your course instructor first
• Contact our student services team
• We will work with you to resolve issues promptly

16.2 Complaints Procedure

If you wish to make a formal complaint:

• Submit your complaint in writing to [email protected]
• Include details of the issue and desired resolution
• We will acknowledge receipt within 5 working days
• We aim to resolve complaints within 20 working days

17. Certificates and Qualifications

• Certificates are awarded upon successful completion of course requirements
• Certificates reflect skills and knowledge gained during the course
• We do not guarantee recognition by third parties or employers
• Lost certificates can be replaced for a fee
• False claims about qualifications may result in certificate withdrawal